The dictionary defines “root cause” as the fundamental cause, basis, or essence of something, or the source from which something derives.
Root cause analysis defined
Root cause analysis (RCA) is a systematic process for identifying “root causes” of problems or events and an approach for responding to them. RCA is based on the basic idea that effective management requires more than merely “putting out fires” for problems that develop but finding a way to prevent them.
RCA helps pinpoint contributing factors to a problem or event
Thorough and effective RCA helps organizations avoid the tendency to single out one factor to arrive at the most expedient (but generally incomplete) resolution. It also helps to avoid treating symptoms rather than true, underlying problems that contribute to a problem or event. While RCA is used in a generic sense, there is an implication that a methodology is used in the analysis.
Most RCA experts believe that achievement of total prevention by a single intervention is not always possible and see RCA as an ongoing process that strives for continuous improvement.
Goals
The primary goal of using RCA is to analyse problems or events to identify:
I can help you achieve the goals stated above
I'm a Taproot® trained Lead Investigator.
Working closely with client representatives and contractor service delivery personnel, I can oversee investigations to ensure transparency and effectiveness of the investigation, selection of causal factors, root causes & corrective actions and then provide a detailed report / presentation to the client.
Many Companies have staff attend Root Cause Analysis Training and expect them to go back to work as self-sufficient investigators. They should be able to perform an excellent root cause analysis without outside help. But there can be times when an investigator needs to ask for help.
Here are eight problems that can be solved by partnering with a CS-RCA consultant
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